24 HOUR CANCELLATION POLICY: Update due to high amount of last minute reschedules: DEPOSIT: For first time clients, a $30 deposit to confirm and hold your time slot is required within 24 hours of booking. Once your deposit is received, (please text or email receipt), your booking will be confirmed via text. This amount will be taken off your Initial Consultation cost at your appointment or refunded as long as you give 24 hour cancellation notice.
NB: If you need to cancel any appointment, please give 24 hours notice. I will have to charge you the full rate of your appointment if you are a "No Show' or cancel less than 24 hours before your scheduled appointment. By booking an appointment with me, you agree to my Cancellation Policy.
Once you have made your appointment, that time is reserved especially for you.
I work by appointment only, so do not encourage walk-in clients, which may interrupt a session.
I will request your mobile number and send you a courtesy reminder the day before, offering you the opportunity to cancel or reschedule outside of the 24 hours. However it is up to you to remember your appointment and reschedule as soon as you know you cannot keep it to avoid a fee.
Please note that if you do not show up for your appointment and have not given me 24 hours notice, then you lose your deposit, and I will charge you the balance of your full fee before you can book with me again.
Policy on Pay up front packages, special deals and offers: Failure to show to your appointment, and not giving the necessary minimum required notice, will result in the loss of that treatment, and will be deducted automatically from your package.
Thank you for your co-operation and understanding.